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FAQ

How did Allison start her collection?

Bored on a Sunday afternoon and wanting a very specific-looking clutch she could take with her to work and networking events, Allison crafted the original Oversized Clutch. The reaction was instant and positive, and soon, demand grew beyond friends and family. As an entrepreneur with business and marketing experience, Allison recognized the opportunity and launched the first collection, which later became the signature collection of jewel-toned calf hair clutches.

How are the bags made and what are the materials?

All handbags are manufactured by expert hand in New York City. The materials include luxury quality leathers and exotics from around the world. The linings are chosen by the designer depending on the season and her vision for each collection; they have ranged from pieces of vintage Japanese kimono silks to luxurious velvets and suedes.

How are the materials sourced?

Allison personally sources all materials for her collections. She holds an import/export license with the US Fish and Wildlife Service, which enables her to work directly with tanneries and suppliers in different countries. Nearly all the materials she uses are byproducts of the agricultural industry - it is important to Allison that all her materials come from sustainable, ethical sources.

What is the best way to care for the bags?

Leathers and exotics are very durable materials, but as an industry standard, they must be kept away from heat, light, dust, and rough use to maintain their color and flexibility. Pirarucu skins, ostrich leg, and other exotics are more delicate and may be conditioned using a reptilian leather conditioner. Hair-on-hide skins need only to be kept in a dustbag in a cool, dry place with reasonable use of the bag to prevent rubbing spots of hair away.

How can I make a return or exhange?

For online returns or exchanges, please contact sales@allisonmitchell.com. For products purchased at a department store or boutique, please contact the store directly.
 

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